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1. Can I return my order?Yes, you can return your order within 14 days of receiving it, as long as the item is unused and in its original condition.
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2. Do I need to pay for the cost of returning the item?Yes, we were happy to provide free shipping for your order, but the return shipping cost will be your responsibility
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3. How can I return the product I purchased?We’re sorry that the product didn’t meet your expectations. Kindly contact us, and we’ll help you with the return steps.
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4. What should I do if I receive a damaged item?If you receive a damaged item, please contact us immediately with your order number and photos of the damage. We will send you a new item or provide a full refund as soon as possible.
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5. When will I receive my refund?Once we receive and check the product, we will begin the refund process. It usually takes 5-7 business days to be credited to your original payment method.
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